Who We Are

Mic N Moments is a professional event anchoring, EMCEE, photography, videography, wedding planning and event support company based in Mumbai, Maharashtra, India. We operate across India for weddings, corporate events, birthday parties and other celebrations.

Business Name: Mic N Moments
Website: micnmoments.com
Contact Email: [email protected]
Phone / WhatsApp: +91 9136323270
Registered Address: Mumbai, Maharashtra, India

Information We Collect

We collect personal information only when you voluntarily provide it to us — through our contact forms, booking enquiry forms, wedding cost calculator, WhatsApp messages, phone calls or email. The information we may collect includes:

• Identity Information: Your full name, names of family members or couple names shared for event scripting purposes
• Contact Information: Mobile number, WhatsApp number and email address
• Event Information: Wedding or event date, venue, city, number of guests, service requirements and budget
• Technical Information: IP address, browser type, pages visited, time spent on site — collected automatically via cookies and analytics tools
• Communication Records: Messages, emails or WhatsApp conversations you initiate with us

We do not collect sensitive personal data such as government identity numbers, financial account details or medical information.

How We Use Your Information

We use the information you share with us solely for the following purposes:

• To respond to your enquiries and provide service quotes
• To confirm and manage your event booking
• To prepare customised event scripts, introductions and event flows
• To coordinate with vendors, venues and other service partners on your behalf
• To send booking confirmations, event reminders and follow-up communications
• To improve our website experience and service quality
• To comply with legal obligations when required

We do not use your personal information for unsolicited marketing, automated profiling or sale to third parties under any circumstance.

How We Store and Protect Your Information

Your personal information is stored securely within our internal CRM system hosted on our WordPress website server. We take reasonable technical and organisational measures to protect your data from unauthorised access, loss or misuse, including:

• SSL encryption on all data transmissions through our website
• Password-protected access to our internal systems
• Limiting access to your data to only those team members who require it to deliver your service

While we take all reasonable precautions, no method of digital transmission or storage is 100% secure. We cannot guarantee absolute security and accept no liability for unauthorised access beyond our reasonable control.

Sharing of Your Information

We do not sell, rent or trade your personal information to any third party. We may share limited information only in the following circumstances:

• Service Delivery: With photographers, videographers, décor vendors or other service partners engaged for your specific event, only as necessary to fulfil the booking
• Legal Compliance: When required by law, court order or government authority
• Technology Providers: With trusted third-party tools such as Google Analytics or email service providers, strictly for operational purposes and subject to their own privacy policies

Any third party we work with is expected to handle your information with the same standard of care. We are not responsible for the privacy practices of external vendors engaged independently by you.

Cookies and Website Analytics

Our website uses cookies — small text files stored on your device — to improve your browsing experience and understand how visitors use our site. We use:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Tools like Google Analytics help us understand page visits, user behaviour and site performance. This data is aggregated and anonymised.

You may disable cookies through your browser settings at any time. Doing so may affect certain features of the website. By continuing to use our website, you consent to the use of cookies as described above.

Retention of Your Data

We retain your personal information for as long as necessary to deliver your service, maintain business records and comply with legal obligations. Enquiry data from non-converted leads is typically retained for up to 12 months. Booking and event records may be retained for up to 5 years for business and legal compliance purposes.

You may request deletion of your data at any time by contacting us at [email protected]. We will process such requests within a reasonable timeframe unless we are legally required to retain the information.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal data, subject to any legal retention obligations
• Withdraw consent for communications at any time by contacting us
• Opt out of non-essential communications at any time

To exercise any of these rights, please email us at [email protected] or WhatsApp us at +91 9136323270.

Third-Party Links

Our website may contain links to third-party websites such as social media platforms, vendor pages or partner websites. We are not responsible for the privacy practices or content of any external websites. We encourage you to review the privacy policy of any website you visit through links on our site.

Children’s Privacy

Our services are intended for adults booking events on behalf of themselves or their families. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will delete it promptly upon notification.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service offerings. The updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.